TERMS AND CONDITIONS

It is advisable that all registrants to the website www.gharbetho.online or the mobile application of Gharbetho are accepting the terms and conditions as well as the Privacy Policy and agreeing to the contents therein. In case you do not agree/accept the terms and conditions then please do not proceed further. If you proceed further then it shall be deemed acceptance of these terms and conditions and you shall be unconditionally bound by it.

Rule 3(1) of the Information Technology (Intermediary) Guidelines, 2011 is the statutory legislation governing the rules and these are in consonance of the same.These form part of the electronic record as per the Information Technology Act and its amending legislations and provisions. This record is generated by a computer system and thus does not require any physical or digital signature. The Company is not liable to inform the registered or non-registered users before or after making any amendments to the Terms and Conditions. The revised version of the terms and conditions might or might not be available on the website instantly.

The Company requires every user to accept the terms and conditions in a specified manner before proceeding onto the usage of the website   of the Company. Also, the continuous usage of the website or the mobile application shall affirm the acceptance of the terms and conditions.

DEFINITIONS

1.Wherever, the context of ‘You’, or ‘User’ or ‘Customer’ has been used, it will imply that the reference is to any natural or legal individual/entityand/or its representative, successors and assigns who has agreed to the terms and conditions of usage of the website and the services provided by the same by entering information while registering on the website.

  1. The Terms such as ‘We’, ‘Us’, ‘Our’ and ‘Gharbetho’ will imply Gharbetho and / or its representative, successors and assigns.
  2. “Website” is reference to our website www.gharbetho.online  through which we offer our goods and services.
  3. “Store” means and includes the retail, franchise or other stores forming part of the distribution network of the Company which has agreed to subscribe to business model of the company for offering/delivering goods and services.
  4. “Agreement” is a reference and includes the terms and conditions, privacy policy, order form, pricing policy, return and cancellation policy, delivery instruction for payment provided to you.

GENERAL

This agreement is between the Customer or the Business you represent and Gharbetho . By registering your information on the website as a customer or by using the services provided by Us, you agree to be bound by the terms and conditions enclosed in this document which will also include the Terms of Use and the Privacy Policy and other policies for every service you register for or which you are using in relation to Gharbetho .

GHARBETHO.ONLINE is the website/portal and the Store/Business is a subscriber to the services wherein the customer is given a portal to order the entire product range of grocery, fresh fruits and vegetables and stuff of daily needs and/or any other products offered on the portal.

ELIGIBILITY TO USE

Any individual who is above the age of 18 years, any firm, company or association can duly subscribe to our services. The User represents that he/she is of legal age to enter into a legal obligation with the website and has not been restricted access to use the services offered by the website. A minor shall be allowed to use the services offered by the website only under the guardianship of an adult in accordance with the laws of India. If a User does not fall within the ambit of the aforementioned eligibility criteria, he/she will not be allowed to use the services offered by the website.

CUSTOMER REGISTRATION INFORMATION

USERNAME AND PASSWORD REQUEST

The Username and Password requested by a customer is subject to the discretion of the Company. We may or may not accept the desired username and password as per the database so as to keep uniqueness. Recommendations will be provided to a new entrant in case the desired username and password is not approved due to any factor. During the registration process, the User’s ID along with the information is set. The user can change/add its contact numbers and addresses of delivery as per the usage and requirement of the user.

CUSTOMER INFORMATION

At the time of registration, it is imperative to add all the requisite details in the registration form to proceed to the next step. You are liable to provide us with correct information with respect to your age, whenever and whereverasked for, as it will determine your eligibility to legally contract with us. You should keep all the corrected information and your details of delivery address, contact numbers and other correspondence and communication updated at all times at your own responsibility. Company reserves its right to disable the ID of the user or to refuse registration at its own discretion.

Company shall not be responsible and can neither be alleged to be deficient in services in the following circumstances:

(i) Wrong delivery address provided by the User;

(ii) Any loss to the User/Customer by furnishing incorrect or wrong particulars on the website of the company;

(iii)Any deficit in remittance of payment to the company for the products ordered and

(iv) Any wrong information or content published by the user on the website which violates the applicable laws, user shall be prosecuted under the statutory laws for the same.

RESTRICTED USE OF WEBSITE
You agree and undertake not to display, upload, modify, publish, transmit, update or share any information that:

i. belongs to another person and to which you do not have any legal right

ii. is grossly harmful, harassing, blasphemous, defamatory, obscene, pornographic, invasive of another’s privacy, hateful, or racially, ethnically objectionable, disparaging, relating or encouraging money laundering or gambling, or otherwise unlawful in any manner what so ever;

iii. harm minors in any way;

iv. infringes any patent, trademark, copyright or other proprietary rights or third party’s trade secrets or rights of publicity or privacy;

v. violates any law for the time being in force;

vi. impersonate another person

vii. contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer resource; or contains any Trojan horses, worms, time bombs, cancelbots, easter eggs or other computer programming routines that may damage, detrimentally interfere with, diminish value of, surreptitiously intercept or expropriate any system, data or personal information.

 Products/Services:

All products/services and information displayed on Website and application constitute an “invitation to offer”. Your order for purchase constitutes your “offer”. All orders placed by you on the Website and application are subject to availability and acceptance by us and conditional on your acceptance and adherence to these terms and conditions.

Exactness / Accuracy of product:

We have made significant efforts to accurately display the colours / dimension / specification of products that appear on the Website and application. However, we do not warrant/guarantee that product description or other content of this Website and application is accurate, complete, reliable, current, or error-free. The particular technical specifications and settings of your computer and its display could affect the accuracy of its display of the colours, dimension, specifications of products offered on this Website and application.

RETURN, EXCHANGE & REFUND

1) Return & Refund Policy:

We endeavour to provide the best quality products every single time you order with us.

We have a “no questions asked return and refund policy” which entitles all our customers to return the product at the time of delivery if they are not satisfied with the quality, freshness or physical condition of the product. At the time of delivery, we will take the returned product back with us and if already paid the corresponding value would be refunded to you through the same mode of payment used at the time of purchase viz., credit card, debit card, net banking. Alternatively, at your option, the said amount can be credited to your store credit account which can be used for your subsequent purchases.

After the delivery, the amount shall be refunded to you through the same mode of payment or via credit to your store credit account which can be used for subsequent purchases.

The amount will be refunded to you between 3-15 working days depending upon the mode of payment chosen by you. Sometimes banks or financial intermediaries take a longer time to process the refund request. However, if the refund does not happen by the date advised, you may contact us and we will gladly help you

DISCLAIMER: This Website and application provides Content without any warranties or guarantees and in an “As Is” and “where is” basis. You must bear the risks associated with the use of the Site. This Website and application provides content from other Internet sites or resources and while Gharbetho and its software support service provider tries to ensure that material included on the Website and application is correct, reputable and of high quality, it cannot accept responsibility if this is not the case. Gharbetho and its affiliates shall not be held responsible for any errors or omissions or for the results obtained from the use of such information or for any technical problems you may experience with the Website and application. Gharbetho, its affiliates or its associates and technology partners make no representations or warranties about the accuracy, reliability, completeness, correctness and/or timeliness of any content, information, software, text, graphics, links or communications provided on or through the use of the Website and application or that the operation of the Website and application will be error free and/or uninterrupted. Consequently, Gharbetho and its affiliates/associates assumes no liability whatsoever for any monetary or other damage suffered by you on account of the delay, failure, interruption, or corruption of any data or other information transmitted in connection with use of the Website and application; and/or any interruption or errors in the operation of the Website and application.